Shipped worldwide by our supplier partners, tracked. Plants in photographs are styling only.

M09 Company

Product safety

The safety information we give for each product, how we handle recalls, and how to report a problem.

Information on every product page

Each product page has a Product safety information section that gives the product name and product code, the seller (AMOR CONSTRUCTION LTD) and how to contact us, and any warnings supplied for that product: for example that terracotta is not frost-proof, that a stand must be on level ground, that small parts should be kept from young children, or that a marker pen contains solvent.

Warnings are also printed on the packaging or instructions where the supplier provides them. Keep instructions for future reference.

What we check before listing

  • That the product description matches the supplier's specification for material, size and load.
  • That we do not list items that need specialist use or certification: no electrical or battery equipment, no chemicals, no living plants or soil.
  • That load figures carry the condition they depend on.

Recalls and safety notices

If we learn that a product we have sold may be unsafe, we stop selling it straight away, contact everyone who bought it by email with clear instructions, and publish a notice on this page. We also inform the relevant authority where required.

There are no current safety notices.

Report a problem

If a product has caused, or could cause, injury or damage, stop using it and tell us: support@amorconstruc.shop or +44 7273128255. Please include the order number, the product code and a photo if you can. We reply within 1 business day, and we treat safety reports ahead of every other message.